• professional support
• remote maintenance
• short response times
• individual service contracts

High quality support

While customers look after their business, X-Net makes sure their network architecture operates smoothly, with no troublesome assaults from outside.

The main advantage of X-Net's professional support is our expertise in remote maintenance and servicing. Problems and service challenges can be solved and the needful system changes can be effected in a very short time, via VPN connections.

Apart from enjoying short response times, customers save on cost-intensive driving fees, parking etc. that network advisers will normally charge. The great majority of emerging faults, and nearly any necessary system adaptation, can be put right and realized via VPN.

A service agreement concluded between X-Net and clients also specifies support services discussed and agreed with each customer, according to their needs and wishes. Services defined in this way may include, for example:

• domain registration and web hosting
• remote network support (from servers to clients)
• saving of customer data, at regular intervals
• firewall and anti-virus measures
• remote data back-up on an X-Net server